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System Update Notice:
On Saturday, May 8, there will be a scheduled downtime for 2 hours (from approximately 4:00- 6:00pm Eastern). During this maintenance window, you will not have access to your GENEWIZ account. 
If you have any questions, please contact GENEWIZ Technical Support at dnaseq@genewiz.com.



Holiday Closure Notices EU

Our laboratory in Germany will be closed on May-13 and May-24  and sample pickups will be suspended on those days. Please expect a delay in response during this time. GENEWIZ will be unable to pick-up nor to receive samples during these dates. 


COVID-19 UPDATES (posted Dec 10, 2020)

NJ & San Francisco Labs – Weekend Service Suspended 

US Customers: Log-in to CLIMS for a list of dropboxes where courier service has been suspended or adjusted due to COVID; samples can also be sent via FedEx/UPS or dropped off at your local lab.

EU Customers: Courier service for GENEWIZ Collection Spots continues at all customer facilities that remain open. If you have any questions, please contact Customer Support.

Europe (non-UK) Customers: sanger.europe@genewiz.com

UK Customers: dnasequk@genewiz.com 

US Customers: dnaseq@genewiz.com