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Update (February 23, 2021)

GENEWIZ All Sites

Due to inclement weather last week, many packages shipped last week are expected to be received this week. FedEx is expected to be caught up by the middle to end of this week. Thank you for your patience while we work with FedEx to receive and process your samples.  


GENEWIZ Europe - Leipzig

Due to an extreme weather condition and snow storm in the Northern part of Germany, GENEWIZ Sanger Sequencing orders processed in our Leipzig Lab may be delayed due to delays of sample shipments. We expect order processing to normalize by beginning of next week. 

Thank you for your patience while we catch up from the storm.  


COVID-19 UPDATES (posted Dec 10, 2020)

NJ & San Francisco Labs – Weekend Service Suspended

US Customers: Log-in to CLIMS for a list of dropboxes where courier service has been suspended or adjusted due to COVID; samples can also be sent via FedEx/UPS or dropped off at your local lab.

EU Customers: Courier service for GENEWIZ Collection Spots continues at all customer facilities that remain open. If you have any questions, please contact Customer Support.

Europe (non-UK) Customers: sanger.europe@genewiz.com

UK Customers: dnasequk@genewiz.com 


US Customers: dnaseq@genewiz.com