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System Update Notice:
On Saturday, May 8, there will be a scheduled downtime for 2 hours (from approximately 4:00- 6:00pm Eastern). During this maintenance window, you will not have access to your GENEWIZ account. 
If you have any questions, please contact GENEWIZ Technical Support at

Holiday Closure Notices EU

Our laboratory in Germany will be closed on May-13 and May-24  and sample pickups will be suspended on those days. Please expect a delay in response during this time. GENEWIZ will be unable to pick-up nor to receive samples during these dates. 

COVID-19 UPDATES (posted Dec 10, 2020)

NJ & San Francisco Labs – Weekend Service Suspended 

US Customers: Log-in to CLIMS for a list of dropboxes where courier service has been suspended or adjusted due to COVID; samples can also be sent via FedEx/UPS or dropped off at your local lab.

EU Customers: Courier service for GENEWIZ Collection Spots continues at all customer facilities that remain open. If you have any questions, please contact Customer Support.

Europe (non-UK) Customers:

UK Customers: 

US Customers: